
The IT department of a multi-site industrial group was dealing with a fragmented information system : MES, ERP, CRM, and various business-specific applications… most of them connected through outdated point-to-point interfaces.
Key challenges reported by teams:
Rigid and unreliable inter-application communication
Data duplication and synchronization issues
Delayed time-to-market due to heavy integration projects
Rising costs of maintaining legacy interfaces
The goal was clear: find a smoother, more scalable, and resilient approach to connect applications—without rebuilding everything from scratch.
We organized a strategic session with Pierre Le Stunff, CTO at Fortuneo, around a central question: “How can we streamline inter-application communication without adding more complexity to the IT system ?“
Discussion highlights :
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