The IT Department aimed to make its budgeting process more transparent for business stakeholders while strengthening its ability to manage investments. It was seeking benchmarks and best practices from other large organizations.
We brought in Patrice Delecluse, former CIO at Mars and PwC, with 40 years of experience. Patrice has also supported numerous CIOs through his roles at Accenture and Gartner.
Patrice shared a clear and structured methodology for building IT financial reporting that is both transparent and usable by the business, focusing on:
A clear distinction between OPEX and CAPEX
Categorization of spend: recurring costs (maintenance) vs. project-based investments
Use of intensity metrics to track budget evolution
Identification of cost origins (infrastructure, licenses, resources…)
Allocation of spending by destination (projects, business units, functions…)
The IT department gained greater clarity and efficiency in budget construction.
This new management tool enhanced the credibility of the IT team with the executive committee.
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