Use Case – Transforming the IT Organization at Engie

Context

The CTO of an Engie subsidiary, managing a team of 90 people (internal and external), aimed to rethink the structure of the IT department. Despite having a committed team, recurring challenges in project delivery and reduced velocity on strategic topics were evident. The objective was clear: evolve the operating model to increase efficiency.

Our Intervention

For this mission, we engaged Sébastien Louyot, Group CIO at Altavia and former CIO at Doctolib, known for his expertise in IT team organization and governance.

Key Insights

During the consultation, several strategic levers were activated:

Organizational Restructuring: Review of the IT department’s org chart and proposal of a new structure—especially for the support team—to better manage workload and enhance service quality for business units.
Demand Management Optimization: Implementation of a clear framework to prioritize high-value projects.
Project Governance Advice: Recommendations to prevent resource fragmentation and focus efforts on strategic initiatives.
Talent Management Best Practices: Guidance on career development within the IT department to retain talent and build motivating growth paths.

Results

Following the session, the CTO successfully implemented a more streamlined, agile, and value-driven organization.
This transformation led to a significant improvement in the operational performance of the IT team.

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